FSU researchers awarded $350K Humana Foundation grant to fight senior isolation with AI concierge technology

A Florida State University research team has received a $350,000 grant from the Humana Foundation to develop and test an artificial intelligence-powered system that helps older adults build social connections through volunteering and community engagement.

The two-year project, “ALCOVE: A Personalized AI Concierge to Promote Community Engagement and Social Connectedness Among Older Adults,” will create a digital platform tailored to the needs, preferences and lifestyles of older adults across North Florida.

Led by FSU School of Information Professor and Institute for Successful Longevity Director Zhe He, the interdisciplinary team includes co-principal investigators Mia Liza A. Lustria and Dawn Carr, along with collaborators from multiple FSU departments and partner institutions.

“Social isolation is one of the most pressing public health crises, yet it is often an overlooked challenge facing older adults, and this grant from the Humana Foundation gives us the opportunity to do something meaningful about it,” He said. “ALCOVE harnesses the power of AI to help older adults find meaningful volunteer and social activities in their community — in a way that feels personal and supportive. It supports people in taking meaningful steps to reconnect with their communities and improve their overall well-being. We are deeply grateful to the Humana Foundation and look forward to making a real difference in the lives of older adults in North Florida.”

The ALCOVE system will function as a personalized “digital social concierge,” guiding users through a simple conversational process to learn about their interests, mobility, transportation options and social preferences. The platform will then match participants with vetted volunteer and community opportunities and provide ongoing reminders, encouragement and follow-up support to help them stay engaged.

The project addresses a growing public health concern. Research has linked chronic loneliness among older adults to increased risks of cognitive decline, heart disease, depression and premature death, as well as billions of dollars in annual health care costs. ALCOVE aims to connect older adults to community, purpose and opportunity.

“Finding opportunities is only part of the solution. People are much more likely to stay engaged when opportunities reflect who they are and fit the realities of their daily lives,” Lustria said. “AI makes that level of personalization possible by learning about each person’s interests, motivations, abilities, transportation options, and other real-world circumstances, allowing ALCOVE to deliver tailored recommendations and ongoing support that simply wouldn’t be feasible at this scale. Ultimately, our goal is to make meaningful community engagement more accessible, helping older adults find purpose, build relationships, and strengthen their connections with the communities around them.”

Carr, director of FSU’s Claude Pepper Center, noted the importance of the specific focus of this project on volunteering.

“Volunteering is a particularly novel and important health behavior to focus on with older adults at risk of experiencing social isolation and loneliness because it is among the most well-established activities for promoting meaningful social connections,” she said. “Not only does volunteering help people feel more connected in the community and with others, it’s also as effective as other health behaviors like exercising and eating well, showing that people who regularly volunteer experience reduced physiological aging over time.”

The project reflects FSU’s leadership in community-engaged and innovative aging research. ALCOVE builds on more than seven years of collaborative research by the team, including NIH-funded efforts to develop AI tools that support healthy aging and long-term engagement among older adults.

The Humana Foundation grant supports the development of the AI system, community-based research and evaluation of outcomes related to social engagement, loneliness and emotional well-being.

Through focus groups and co-design workshops, researchers will work with older adults in North Florida to identify challenges to social participation and shape the platform’s development. The team will then test the system in a two-year pilot study with approximately 50 participants.

Ultimately, the research team aims to use findings from the ALCOVE pilot to pursue additional federal funding and expand the platform to serve older adults nationwide.

The project includes collaborators from Weill Cornell Medicine and Arizona State University, as well as community partners such as the Tallahassee Senior Center, which will help connect researchers with local participants and organizations.